Law 39/2015
Article 13. Rights of persons in their relations with public administrations .
“Those who, in accordance with article 3, have the capacity to act before the public administrations, are the holders, in their relations with them, of the following rights:
a) To communicate with the public administrations through an electronic general access point of the Administration. ”
Article 53. Rights of the interested party in the administrative procedure.
“1. In addition to the other rights provided for in this Law, those interested in an administrative procedure have the following rights:
a) To know, at any time, the status of the processing of the procedures in which they have the status of interested parties; the corresponding sense of administrative silence, in the event that the Administration does not issue or notify an express resolution within the time limit; the competent body for its instruction, if any, and the resolution; and the formalities issued. They also have the right to access and obtain a copy of the documents contained in the aforementioned procedures.
Those who interact with public administrations through electronic means have the right to consult the information referred to in the previous paragraph, in the general electronic access point of the Administration , which functions as an access portal. The obligation of the Administration to provide copies of the documents contained in the procedures is understood to have been fulfilled by making the copies available at the general electronic access point of the competent Administration or in the corresponding electronic offices. ”
