The records assistance office (OAMR) has the obligation to admit any writing and communication that is presented, as long as it is addressed to a body of a Public Administration (AAPP). If the letter does not meet the corresponding legal requirements, the interested party will be required to amend or accompany the mandatory documents.

However, it is advisable for the AAPP to approve the specific forms for each procedure, once the analysis and simplification of the corresponding procedure has been carried out, in order to provide information to citizens and speed up the internal processing.

In the event that the interested party provides forms other than those specifically approved, it is advisable to offer them the completed form, in whole or in part, so that the interested party can verify the information and, if necessary, modify or complete it.

Legal context

Law 39/2015:

Article 66. Initiation requests.

"5. The standardized application systems may include automatic checks of the information provided with respect to the data stored in their own systems or belonging to other administrations or offer the completed form, in whole or in part, with the aim that the interested party verify the information and, where appropriate, modify or complete it."

6. When the Administration, in a specific procedure, expressly establishes specific models for the submission of applications, these will be mandatory for those interested."

Article 68. Amendment and improvement of the application.

"1. If the request for initiation does not meet the requirements indicated in article 66, and, where applicable, those indicated in article 67 or others required by the specific applicable legislation, to require the interested party to, within a period of ten days, repair the fault or attach the mandatory documents, with an indication that, if he does not do so, he is considered to have given up his request, with the previous resolution that must be issued in the terms provided for in article 21."

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