Access to the electronic file from the citizen folder

The citizen folder must be accessible from the electronic headquarters of each administration and must guarantee the right of those interested to access their electronic files and to know the processing status of their procedures.

In accordance with the above, the AOC has developed El Meu Espai , a citizen folder integrated with our electronic headquarters service. Some of the functionalities that El Meu Espai offers to citizens are:

1. Consultation of the state of your procedures and your electronic files (provided that the administration has previously automated the publication of these files).
2. Consult notifications and communications.
3. Know the personal data queries carried out by the administrations.
4. Know the accesses made with electronic identification mechanisms (authentications).
5. Access to your registration data.
6. Manage the sending of notices in relation to El Meu Espai news.