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  • About the practical guide to digital administration

Administration and internal management

  • What should we do when electronic services do not work?
  • Which signature is applied when digitizing documents?
  • Best practices for organizing the digitization of documents at check-in
  • What are the requirements for issuing true copies?
  • Step by step to start interoperating
  • How can we assist citizens in the use of electronic media?

Citizenship and business

  • When is it mandatory to use electronic media?
  • How can we encourage the use of the electronic channel among people who are not obliged to use it?
  • The establishment of specific forms and their use
  • Questions related to the practice of electronic notifications
  • How to track electronic notifications from e-NOTUM?
  • Aspects related to the selection of identification and electronic signature mechanisms
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